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If you have any questions or concerns regarding your purchase or this website, please feel free to contact us through the contact form below. Thank you!

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100% Satisfaction Guaranteed:
You can return or exchange your item within 7 days from the day that you received it. Item must be returned in original shipped packaging with all related items and tags. Item must still be in perfect condition. The purchased price will be refunded immediately to your PayPal account. If you have any problems with the item, please do not try to fix it yourself. Instead, please send it back for readjustment, replacement, or refund.

Privacy Policy:
Quena Flute Maker respects the rights and privacy of everyone that enters our web site. Personal information collected by Quena Flute Maker is used for payment and shipping purposes only. Occasionally, we may use e-mail to announce related information.

Shipping Worldwide:
Shipping outside the U.S. will be sent by "Economy Shipping" (cost $12.75) via First Class Mail Parcel. No tracking or insurance. If you wish to have both tracking and insurance, then it will cost $38.00.

If you desire a faster shipping method for this item, please let me know your shipping address and I will let you know the cost. You may send this request by using the Contact Form above.

To see high quality silver fipple flutes, visit Silver Fipple Flute.

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